Refund policy

Returns

We want you to be completely satisfied with your purchase from rushbazaar. If you're not happy with your order, we accept returns within 5 days of delivery.

Return Conditions:

• Products must be unused and in original condition
• Original packaging, accessories, and documentation must be included
• Product must not show signs of wear or damage
• Serial numbers and seals must be intact

Non-Returnable Items:

• Opened software, games, or digital products
• Personal care items or hygiene products
• Custom or personalized orders
• Gift cards
• Clearance or final sale items

How to Return

1. Contact us at rushbazaar.info@gmail.com within 5 days of receiving your order
2. Provide your order number and reason for return
3. We'll send you return instructions and authorization
4. Pack the item securely in original packaging
5. Ship the item back to our returns address

Return Shipping:

• Customer is responsible for return shipping costs unless the item is defective or we sent the wrong product
• We recommend using a trackable shipping method
• rushbazaar is not responsible for items lost in return transit

Refunds

Processing Time:

• Refunds are processed within 7-10 business days after we receive and inspect the returned item
• Refund will be issued to your original payment method
• You'll receive an email confirmation once the refund is processed

Refund Amount:

• Full purchase price (excluding original shipping costs)
• If you received free shipping, the actual shipping cost may be deducted from your refund
• Return shipping costs are non-refundable

Exchanges

We currently do not offer direct exchanges. If you need a different product:

1. Return your original item for a refund
2. Place a new order for the item you want

Defective or Damaged Items

If you receive a defective or damaged product:

• Contact us immediately at [your email]
• Provide photos of the damage or defect
• We'll arrange a free return and send a replacement or full refund (including shipping)
• Report must be made within 48 hours of delivery

Wrong Item Shipped

If we sent you the wrong item:

• Contact us at [your email]
• We'll arrange free return shipping
• We'll send the correct item or provide a full refund

Cancellations

Before Shipping:

• Orders can be cancelled free of charge before they ship
• Contact us immediately at [your email]

After Shipping:

• Once shipped, you must follow our return process
• Standard return policy applies

Late or Missing Refunds

If you haven't received your refund after 10 business days:

1. Check your bank account again
2. Contact your credit card company (processing may take time)
3. Contact your bank
4. If you've done all of this and still haven't received your refund, contact us at [your email]

Contact Us

For any questions about returns or refunds:

• Email: rushbazaar.info@gmail.com
• Phone: 0564741923
• Business hours: 10AM-6PM